Smooth 3.2 Elliptical
I just wanted to let you know how my wife and I like our new CE 3.2 elliptical. It arrived on the 10th business day as we were told. The delivery man unloaded right in front of our garage door as requested. Everything was intact and with the help of my teenage son and friends, we had the parts in the house that evening and within about one hour we were using it. It is definitely quiet and has a real solid feel. I tried out several at stores including the Precor and was a little reluctant to order online. Needless to say, we were pleasantly surprised. The CE 3.2 is definitely in the same quality as the Precor at almost half the price.
Thank you.
John T. (February 2006)
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Smooth 3.2 Elliptical
"We just want to let you know that you have two very satisfied customers here. The order could not have arrived on a better day, and the delivery man was most helpful. The box bore little evidence of the shipping process -- no rips, tears, or dents -- and boy, it is rare to see such expert packing. Setup was straight forward, and we were using the machine the first day. Both my wife and I have put several hours on it now, and everything works exactly as advertised.
From what we have seen so far, the CE 3.2 is a very well designed and manufactured product. We are both looking forward to years of trouble free service.
Bob and Sandy L. (January 2006)
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Smooth CE Elliptical
I first want to say that I absolutely love my machine! I read many reviews, and tested a lot of different ellipticals, but trusted the reviews and purchased the Smooth CE. The only negative review that I read was that customer service was often difficult to contact and receive support from.
When I called Smooth Fitness, I was directed to [Sales person]. He assured me that the company was working on the issue of poor customer service reviews, and that I shouldn\'t have any problems. I am writing to give Smooth Fitness a huge amount of credit, especially to [Sales person].
[Sales person] told me to contact him directly with any questions or concerns that came up, and has always been quick to lend me a hand. Even when he has to step out of his office, I can always count on him contacting me shortly after I leave a message or send an e-mail.
It is nice to have someone working so hard for his customers. I am hoping that this email will reach his supervisor, as I think it is important to recognize a job well done.
I have been so happy with Smooth Fitness that I have already gotten one friend to buy from you, and am telling everyone I know how wonderful you guys are! Thank you for making this such an enjoyable experience, and please thank [Sales person] for always being available and going the extra mile to make me happy.
Sincerely,
Zanna W.
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Smooth 9.25X
I purchased a 9.25X treadmill from you approximately 6 months ago and love it. Great quality and it is solid as a rock. At 6'3" 265 lbs is doesn't even quiver when I get on. Very impressed and pleased with your product.
Thanks,
Doug West
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Smooth 7.1 HR
I received our treadmill three days ago and I am very pleased upon my first impressions. It appears to be well built and extremely solid. It was simple to assemble and simple to navigate around the control panel. It has a very quiet motor and comfortable sized deck. Basically, everything it was advertised to be. My wife and I are pleased that we chose Smooth over the cheap department store brands. I was also extremely pleased with the shipping company that delivered it. ABF was very courteous, professional and accommodating.
Thank you for your excellent service.
Regards,
Paul D.
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Smooth 7.1 HR
Hi, ordered our treadmill on Saturday, April 4th and it arrived on Tuesday, April 6th; amazing! (Note: This is not typical. Please allow 1-3 weeks for delivery).It is now up and running and I love it! It’s very quiet, even more quiet than I expected, and seems to be very sturdy and so far easy to operate, haven’t entered my personal data as yet nor tried programs other than the Quick Start, hope to do so this afternoon.
We looked at other brands and came across yours after extensive research on the Internet. Your web site, warranty and the articles we read swayed us to purchase your product and now since dealing with your order/customer support folks and your quick delivery I am still so impressed with your company and product! We’ll definitely sing your praises, please don’t change your process (unless you’re sure of an improvement), it’s been so refreshing to deal with a company that appears to have a great package! (Very much like dealing with Nordstrom’s!) I don’t believe I’ve ever used so many exclamation points in writing a company.
Thanks so much, here’s to better health!
Cheers,
Sherry G.
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Smooth 5.15
Just wanted to let you know that I love my treadmill that I purchased last February and I have recommended your treadmill to two friends who also purchased treadmills from you within the last 6 months -- Jill and Howard H. and Karen and Rob C.. Each friend is very satisfied with their treadmill. I read your add in Runner's World magazine and found your product to be superior to treadmills found in stores. Just wanted to pass along my satisfaction to your company and I will continue to spread the good word on Smooth Fitness treadmills
Thank you,
Maureen R.
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Smooth 7.1 HR
Dear Smooth Fitness Staff:
I'm sending this note of thanks and appreciation to let you know how completely satisfied I am with both your service and your product. I ordered a Smooth 7.1HR on Tuesday afternoon this week and it arrived at 9:00 this morning (Friday). That's truly impressive delivery time.
The truck driver (from New Penn trucking) helped me wheel your 300-pound, well-packed, and totally unharmed box up my driveway atop my wheel barrel. Without his kind help, I doubt that my wife and I could have done it. We then unpacked everything, and I assembled the unit in about 15 minutes. It works perfectly and my wife and I have already had our first of many Smooth workouts.
The most impressive aspects of this unit are its build quality, stability, and quiet operation. In fact, when I pushed the start button for the first time, I was unaware that the belt had started moving. It's a thoroughly impressive machine and exceeds the claims of your promotional materials. It's rare for me, an obsessive about quality, to be fully satisfied with a purchase, but your 7.1HR goes beyond what I expected. Your Web-based service is superior in every regard. For all of this, I want to say, "Thank you!"
Please feel free to use any of this message as testimonial text in your promotions. Thanks again for a great product and great service.
Sincerely,
Dave B.
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Smooth 5.15
You may let whomever is responsible for the engineering design know that this is definitely a high quality home treadmill! I will be sure to rate it on epinions.com, so that others will know this is the home gym treadmill to buy!
We have purchased other treadmills in the past and the stability of the 5.15 exceeds them tremendously. Thank you for making a stable, quality treadmill that is affordable for home gyms!
Kind regards,
Cassandra B.
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Smooth 7.1
After months of research we finally decided to purchase a Smooth 7.1 treadmill. It's been 9 months and we absolutely love it! We typically have always been outdoor runners and wondered how we would adjust to running in one place. As it turns out, we now run indoors more often then we make it out. The shock absorbing belt has helped me continue to run and increase my speed with less chances of injury from uncontrollable terrain change. The incline and speed are great and the electronic fold helps give us space when needed. The base is a bit large, but VERY sturdy for avid runners, (unlike other folding units out there). It's the perfect basic treadmill for runners. We probably get approximately 20 running miles a week out of our treadmill and feel like it still runs like new. We will be happily using our treadmill frequently to train for our next feat- our first triathlon! Thanks Smooth- your customer service and products have Great.
Michelle & Robbie
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Smooth 5.15
I love my treadmill and it is helping me in getting better! I was involved in a motorcycle wreck in Dec 2003 and was broken up pretty bad. I was flown to the Medical College of Georgia and in a coma and on life support for 5 weeks. Now, a little over a year later I am walking on my own and really enjoying my treadmill, Santa was real good to me this past Christmas!! Thank you for all of your help.
Abby
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Smooth 9.2 (Now the Smooth 9.25 HR)
I just wanted to say thanks, I bought a Smooth 9.2 treadmill and it sat in my room for a year then one day I decided to get in shape. I used your treadmill everyday for 4 months and lost over 90 pounds. I am a new person I went from 290 lbs to 195 lbs and I feel great.Your product has been an absolute pleasure to use and have never had any problems, hard work does pay off!
Thanks again
Keith L.
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Smooth 5.0 (Now the Smooth 5.15)
My Treadmill arrived on Monday as planned and I am very happy with my purchase. I would like to say thank you to you and the entire team at Smooth Fitness. I am aware that many things can go wrong with an order, but in this case you all worked hard to ensure that everything went right. Thank you very much for all of your help and all of the work you do there!
Melissa B.
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Smooth 9.1 (Now the Smooth 9.15 HR)
I wish to thank you for your very professional and courteous customer service. I was pleased by the way you patiently answered my questions and helped me choose the right treadmill for my purposes.
I had been weary of buying such an item over the internet; but with a bit of research and seeing how well regarded the company and its treadmills have been rated, I decided to purchase the Smooth 9.1 from you. The treadmill arrived in a week and I've enjoyed using it since. I received lots of compliments about how strong and sturdy the machine is from friends and family. One of the most positive aspects of buying from your company is the great warranties offered. This shows the company's confidence in their machines.
Thank you for providing me with such superb customer service. I look forward to continue referring the company and your name to my friends and family.
Sincerely,
Divya R.
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Smooth 7.1 HR
I just wanted to let you know that I received my treadmill about a week ago, and I have to say I love it!!I Its nothing that I expected!! Its BETTER... :) Before I decided to make the purchase from Smooth Fitness I went to a few local stores to look at the treadmills and wasn't very happy. The treadmills ranged from 1300.00 to 2500.00. Then I saw the Smooth 7.1 on the site on sale for about 1500.00. Well this treadmill is WORLDS better then even the 2500.00 treadmill that I looked at!! And the assistance that you gave me via email and phone was 100% professional and I just want to thank you again.
Joe W.
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Smooth 5.0 (Now the Smooth 5.15)
I received my Smooth 5.0P treadmill last Friday, having placed the order only on the previous Monday. I am very impressed and pleased with the quality of this product. It is very stable and functions exactly as advertised. All of your claims in your web-site are true. I spent a lot of time in researching treadmills before making a purchase and during my search I kept going back to the Smooth treadmills. Now that I am using one, I am convinced that your treadmills are the best that can be had for the money spent.
Sincerely,
Dennis M.
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Smooth 9.1 (Now the Smooth 9.15 HR)
I just wanted to tell you that I received my Smooth 9.1 treadmill today. I really have to thank you for your expert guidance in choosing this treadmill. I am extremely impressed with the quality, it is everything you said it was and more! As a jogger, I now realize that I would have made a big mistake buying the Trimline treadmill and I only spent a couple hundred dollars more. I read through the details of the construction and can't believe that you know all the specs in your head! I promise that I will rave about the treadmill and especially your expert guidance, the treadmill has exceeded my expectations already!!
Best Regards,
Matthew M.
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Smooth 9.1HR (Now the Smooth 9.15 HR)
I bought your Smooth 9.1HRC last year. This January I got serious and have lost 35 pounds and feel great. Thanks for a great product. I am an ER doc and work all shifts and have a supportive wife and 3 kids and I have been working out for myself and my family. I want to spend quality time with them for a long time.
Sincerely,
Mark D., MD
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Smooth 9.2 (Now the Smooth 9.25 HR)
Gentlemen,
I ordered the 9.2P treadmill late on the 17th, it was here at my home in south Florida mid day on the 21st! Amazing! The quality of the unit is obvious. It's more like the units I've used at professional gyms, well built, solid, stable and, best of all,...QUIET!
You can be sure I'll be telling my friends about your company.
Thanks for the great service.
Harry W.
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Smooth 5.1HR (Now the 7.1HR)
Just thought I'd let you know, the treadmill was delivered yesterday. It arrived much sooner than anticipated. We were surprised and relieved that there was no assembly required. We had just spent over an hour the night before setting up one for my parents. With this one we just rolled it out of the box, unfolded it, and it was ready to go. It works flawlessly - very high quality design and construction.
Thank you.
Greg M.
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Smooth 9.3 (Now the Smooth 9.25X)
Got the treadmill, struggled with getting it in place (340 lbs isn't exactly small), and now I'm thrilled with it. Very quiet, smooth (good name), solid, heavy, stable. "Reliable" will have to wait a few years, but I have good confidence it will be. Thanks for your help and the free reading
rack. Was very easy finding your product on the internet, and getting through to you with my questions. And then it got here, in just a few days -- almost too easy.
R. C.
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Smooth 9.1 (Bought a 9.2 for their Mother-in-Law)
To Whom It May Concern:
I purchased a Smooth Treadmill online in August and I just wanted to write and tell you how much I love it!! I had done a lot of research and legwork checking on different brands, etc-then I came across the website for the Smooth Treadmill and I called the toll free number. I was impressed with the professionalism and warmth of the rep that I spoke to. The information I requested was e-mailed to me immediately and all of my questions and concerns were addressed. In fact, I am so impressed with the quality that I told my mother in law about it and now we are ordering one for her! I just wanted to take a moment to pass on this information to you.
Take care and thanks again for making such a great product at a competitive price.
Sincerely,
Cheryl M.
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Smooth 5.0 (Now the Smooth 5.15)
Hi,
Just wanted to drop you a line and let you know I've had my new Smooth 5.0 treadmill a few weeks now and I'm LOVING it!!! Thank you for your courteous help and for getting my treadmill to me so quickly!!! It was a pleasure doing business with you and I will definitely refer my friends!!
Sincerely,
Kim F.
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Smooth 9.1 (Now the Smooth 9.15 HR)
A quick note-I just got my new treadmill and it is great!!! Many people thought I was nuts ( my husband included) that I would buy something site unseen and not even try it out. I did my homework and was sure that this was the treadmill for me. The setup was quick and easy and the unit surpassed our expectations...it is very quiet and very smooth to walk on. My husband said he could not believe the quality of the unit. Just wanted to thank you for making a great item. I had tried a lot of treadmills and this one out performs them all!
Sincerely,
Debbie A.
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Smooth 9.2HR (Now the Smooth 9.25 HR)
To Whom It May Concern,
In December of 2000 I purchased a Smooth 9.2HRC Treadmill over the Internet for my wife as a Christmas present. I had visited several different retail stores in the Dallas area and became quite familiar with the different brands, benefits and pricing. I explained our needs the salesperson and he suggested the model that we eventually purchased. I inquired about another model costing more and, to my surprise, he indicated that that particular machine was more that what we needed. Highly unusual for a salesperson not to sell the higher priced item.
Our Smooth 9.2HRC arrived on Dec. 28th and we have been very impressed with it since the first day. The quality is exceptional, the stability is wonderful, the quietness is impressive and the price is very hard to beat. We especially like the Speed and Incline switches on the handrails. It makes it so much easier to adjust.
The warranty is equal to anything on the market. In fact, we had a need just recently for a minor adjustment that was covered under the warranty. I was very impressed with the speed of service and the knowledge of the service person. Another confirmation that we made the correct decision to purchase a Smooth Treadmill.
Finally, let me say one last thing to anyone reading this. After evaluating several different brands of treadmills and dealing with retail store personnel, there is absolutely no better treadmill available today for the money. We consider that by purchasing the Smooth 9.2HRC we saved anywhere between $800-$1000 for a comparable treadmill. Thank you for a quality product and superior service.
Paul & Suzanne S,
Frisco, TX
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Smooth 5.1HR (Now the 7.1HR)
As of two days ago, the treadmill is set up, plugged in, and we've each been able to "squeeze in" about 30 minutes of work out time. WE LOVE THE TREADMILL! It is super, and I know that we will enjoy using it once life again becomes routine.
We are both totally impressed with the "quiet" of the motor; we find the unit to be almost "health club" quality. Certainly, we had read about Smooth; we had seen the on-line photos and had familiarized ourselves with the specs. However, no way did we ever anticipate that it would look so professional; would be built so well; would be so user friendly and would overwhelm us with this much delight. We thank you for all of your assistance in selecting this product
Anyway, the treadmill is great. We haven't yet "scratched the surface" on trying out all of the options and programs, but we are thoroughly pleased with the quality and I know we will enjoy using it for years to come. Have a GREAT day!
Sincerely,
Dee L.
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Smooth 9.1 (Now the Smooth 9.15 HR)
Gentlemen,
It has been a little over a year since I purchased my Smooth treadmill and it is as strong and functional as the first day I used it. I bought it sight unseen and I could not have been more pleased with the quality of the product. It certainly lives up to the press it has received. I am so pleased with it that when my wife's two sisters recently visited and mentioned that they were thinking about buying a treadmill, I could not help but sing the praises of Smooth and what a great value it is and had the chance to show off mine. Subsequently, both have bought a Smooth treadmill and they are as equally delighted with their purchase.
This note is out of the ordinary for me. There are not many products that I would recommend so highly, but having just received the recent newsletter, reminded me that I should say thanks for such a quality product!! Keep up the good work!!
Tom T.
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Smooth 5.0 (Now the Smooth 5.15)
Just wanted to make a comment. Since receiving my Smooth 5.0P in late March, I have lost nearly 25 pounds combining good eating habits and working out on this machine. I have got my diabetes under control. Your machine had a lot to do with it. I really love it.
Thanks!
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Just a note to say "thank you" for making a great treadmill. We purchased ours a couple of months ago and are thrilled with the results. It is quiet and very comfortable to walk on.
When we experienced a little noise as we raised the levels, we contacted Customer Service who talked us through a slight adjustment, which corrected the problem immediately. I suffer from bunions but since receiving this treadmill, I have little to no bunion pain after walking. This makes me think that my old treadmill (Tunturi) contributed to my bunion problem.
Thank you for making the purchasing, delivery and customer service available over the Internet. We were happy to be able to make a decision without being hassled and confused by local salesmen who were anxious to push their products.
Judy and John H.
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Smooth 5.1HR (Now the Smooth 7.1HR)
I just wanted to say how pleased we are with the Smooth 5.1HR. We did quite a bit of research both online and at fitness stores before we made our decision. We were a bit nervous about buying online but with such a good return policy we figured the cost of shipping the unit back if we were not happy with it was less than the sales tax we would pay for a treadmill if we bought it locally. The quality of the unit is as good or better than a comparable Trimline and we saved almost $600.
One last thing - your customer service people are absolutely great.
Thanks again,
A happy customer in Oklahoma
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Smooth 5.3
Joe,
Tracked down my treadmill yesterday, thank god for tracking numbers. It was delivered and set up yesterday afternoon. I LOVE IT! Not only is it beautiful, but it feels great. Thanks again. I will recommend your treadmills to my friends and family. You were right about the 5.3. It's perfect for me.
Emma P.
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Smooth 5.1HR (Now the Smooth 7.1HR)
I just received my treadmill today, Monday, March 25, 2002. Just like you said it's end of truck delivery. My wife and a friend met the driver in front of the building my wife said the driver was very nice. If she would have asked he would have probably brought the treadmill in the house for her.
We opened the box wheeled it in the corner and plugged it in I was very pleased there was no assembly required because like we discussed over the phone I just had major back surgery last week and I can't even put my shoes on by myself.
I have to say Thank You, I've looked at treadmills and read the reviews at different web sights like Runners World and many others. They really gave me an insight on what to look for. So I ventured out to the different stores in my area. Sears, Sports Authority and a couple of others. When I went to Sports Authority I found it hard to believe but they didn't seem to have anyone who knew about the machines. So I went to some of the small Exercise shops in the area and there didn't seem to be anything under $2500. So I figured let me try the sales department in Sears, they'll try to sell you anything. Thanks to some of the facts I learned from reading the reviews and doing a little research and the pile of returns in the corner of Sears I walked out very frustrated.
That night I went home only to find my self looking at treadmills online again I found your site smoothfitness. I wasn't happy about ordering something so big from online without seeing it first and giving it a test run but I took a chance. I ordered the Smooth 5.1HRC. There's only 1 word for it awesome it's just like the one I used at the Gym It has more features than we discussed and its a solid piece of equipment. It definitely blows Sears top of the line treadmill which now I feel was very over priced at $1,999.99. I'm so glad we talked, thanks.
Yours Truly,
John L.
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Rx'd the product today. Everything arrived in perfect shape and is exactly as described when ordered. Thanks for a great Internet shopping experience. I look forward to passing along your name and company to anyone in the fitness equipment market.
S. Allen
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Smooth 5.5 (Now the Smooth 5.15P)
Before buying a treadmill, I read about all the other machines available and whether or not I would use the equipment on a regular basis. Consumer guide did help in the decision to go with a treadmill. The article stated that although other machines may be good for their intended purpose, the treadmill was the best all around aerobic/cardiovascular type of equipment (due to the fact that it was weight bearing was important.)
My son had tried to talk me into something else. So......my NEW SMOOTH 5.5 arrived last week and he put it together for me (matter of 3 minutes I think) and it was ready to go. I could not use it for the first two nights due to other more pressing duties and I was working on a school paper when I heard the foot action downstairs and there he was on the treadmill. He said, "It sure does the job" and now he has incorporated it into his daily workout routine. He has a home gym also.
I started using the Smooth two nights ago and I am not used to such a quiet motor. The name is so like the machine. Then I tried the five different programs at various speeds and hooked up the heart monitor. I could read my heart rate, distance, calories burned and time every few seconds. That made me stay on longer as I saw what I was accomplishing. I do not have to look for cars, run in inclement weather, twist my ankles on holes or stones in the road, nor pay a fee just to wait in line for a certain limit on a treadmill at a club. Can you tell I am thrilled? And thank you so much for being so nice and knowledgeable. I have told others about your website and I wish you great success.
Jorja M., MD
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Smooth 5.1HR (Now the 7.1HR)
Dear …
We have been using our new Smooth 5.5 HRC for a couple of months now. Needless to say, I was a bit cautious spending that amount of money site unseen. However, from the start I was pleased and a bit surprised. The stability was very good for the price. My spouse and I are use to gym equipment having belonged to numerous health clubs over the years. The Smooth surpassed our expectations. It doesn't have all of the bells and whistles of some machines but we don't run that way. It does have a solid feel, a smooth motor, and a quite operation. We got the solid machine we always wanted at a good price.
Sincerely,
Jeff W.
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Smooth 8.8HR
The Smooth 8.8 HRC treadmill that I purchased from is fantastic. The best thing about it is it's so quiet. People can talk about like nothing is running at all. This is my second treadmill and my first being a less expensive one but believe me, it was well worth the extra. I look so forward to my workouts now. Also I was a bit scared of buying it over the net, but it was great also and so easy. I would definitely recommend it to anybody wanting a treadmill.
Thanks
Kurt L.
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I purchased a Smooth Treadmill in mid February, and would like to express my complete satisfaction with its performance. I am running four eight minute miles per day at a 3 degree incline. There is no belt slippage, rattles, or squeaks. The console and controls are simple to read and use. I couldn't be more pleased with this equipment.
Sincerely,
Roger D.
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We're extremely happy with the Smooth treadmill! My wife and I use it daily--she walks 2-3 miles 3 or 4 times a week while I run 5-6 miles 3-4 times a week. I am especially satisfied with the stability of the treadmill. I am large for a runner (over 200 lbs) and it's stability has prevented the jarring on my knees, hips and back that have accompanied my treadmill running in the past.
Dick
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Smooth 9.2 (Now the Smooth 9.25 HR)
Thanks!!!
Oh, and I've had a chance to try the 9.2P now... You were right. Upon first use, I find no difference between this machine and the True 500 that I was looking at originally. :-) Aside from that, I'll be able to make a better judgment of the 9.2's performance after I've used it for a while.
Sharon M.
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